Frequently Asked Questions

What makes Longwood Loop different from other markets, or grocery stores?

Longwood Loop is focused on connecting hyper-local, small and emerging producers with their own communities.  This means our primary source of fruits and veges is your neighbors, and not a big company.  We ensure that no buyer or producer has to travel more than 10km to pick up or drop off produce by maintaining local trading posts at each town on the Longwood Loop.

We support even the smallest producers, and operate as a trust (not a corporation) focused on giving as much of the purchase price back to producers as possible.   If a fifth of Western Southland spends only a portion of their food budget weekly on local producers, we return over $100,000 a month back to our communities!

For Buyers

What can I buy?

Longwood Loop aims to include producers that offer a wide range of local fruit and veges, as well as handmade goods like soap.  This will continue to evolve as we find new producers and new needs in the Western Southland community.

Unless otherwise specified, all producers use natural, organic, spray-free methods of producing fruit and vegetables.

How do I place an order?

We are in the process of adding producers and their products to our website.  Once it's up and running, you can browse the website and submit an order directly through our Shop.

How do I pay for my order?

When you order from Longwood Loop, you pay with a single direct bank transfer, no matter how many vendors you buy from.  We'll take care of splitting up the purchase and getting the payment back to the vendors.

When are orders delivered, and how do I pick up my order?

We offer delivery to trading posts around the Longwood Loop every Thursday.  We currently offer pick up and drop off in the following towns:

  • Tuatapere

  • Riverton

  • Thornbury

  • Fairfax

  • Otautau

  • Wairio

  • Nightcaps

  • Ohai

  • Orawia

  • Scott's Gap

  • Clifden

  • Tuatapere

  • Orepuki

For Producers

How do I get started?

We're collecting Producer details right now for our shop.  To get started, send us a note using the Contact Us form at the bottom of the page or via e-mail at thelongwoodloop@gmail.com.

How do I know when an order is placed?  How does pick up of orders work?

We collect orders from 10 am Monday morning until 4 pm Tuesday afternoon, and submit the order details to you for any items purchased by Tuesday evening.

We meet producers at the following pickup points on Wednesday:

  • Tuatapere

  • Riverton

  • Thornbury

  • Fairfax

  • Otautau

  • Wairio

  • Nightcaps

  • Ohai

  • Orawia

  • Scott's Gap

  • Clifden

  • Tuatapere

  • Orepuki

How and when do I get paid for my orders?

Currently, we are organising payments through the Riverton Organic Food Co-op at the end of the month.  We are working towards a separate system just for Longwood Loop, and will update this page as the process changes - our goal is to pay producers as quickly as possible.

How much can I make?

Producers set their own price for their produce or goods.  We add an additional 15% for GST, and a 10% fee for Longwood Loop operations (e.g. drivers, electricity for the van).

Are there instructions for setting up and managing my items?

Check out guide.longwoodloop.co.nz for details on how to manage products, inventory, and your profile on the Open Food Network shop that we use to run Longwood Loop.

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